Terms of Service

Terms of Service

Effective Date: 10 August 2025

These Terms of Service (“Terms”) govern your access to and use of the services provided by Cvacore Technologies Private Limited under the brand Botmart.in (“we”, “our”, “us”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Scope of Services

Botmart.in provides cloud-based communication tools, including but not limited to official API integrations, Telegram marketing, SMS marketing, and related services. We reserve the right to modify, suspend, or discontinue any part of the services at our discretion.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age;

  • Have the legal capacity to enter into binding agreements;

  • Comply with all applicable laws and regulations in your jurisdiction.

3. Account Registration

You must create an account to access certain services. You agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your account credentials;

  • Accept responsibility for all activities that occur under your account.

We may suspend or terminate accounts that provide false information or violate these Terms.

4. Acceptable Use

You agree not to use our services to:

  • Engage in illegal, fraudulent, or abusive activities;

  • Send spam or unsolicited communications in violation of applicable laws;

  • Infringe the rights of others, including intellectual property and privacy rights;

  • Distribute harmful content, such as viruses or malware.

5. Service Availability and Maintenance

We strive to maintain uninterrupted services but do not guarantee 100% uptime. Services may be temporarily unavailable due to maintenance, upgrades, or unforeseen issues.

6. Payment and Billing

Where applicable:

  • Fees are billed according to the plan selected at registration or upgrade.

  • Payments are processed via secure third-party gateways.

  • All fees are non-refundable unless otherwise stated in writing.

Failure to pay fees may result in suspension or termination of services.

7. Intellectual Property

All intellectual property rights in our services, including software, trademarks, logos, and content, remain our exclusive property or that of our licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Third-Party Services

Our services may integrate with third-party platforms (e.g., Telegram API, SMS gateways). We are not responsible for the terms, policies, or actions of third parties. You are responsible for reviewing and complying with their terms.

9. Data Protection and Privacy

Our collection and use of personal data are governed by our Privacy Policy. By using our services, you consent to such collection and use in accordance with the Privacy Policy.

10. Termination

We may suspend or terminate your account and access to services if you violate these Terms, misuse the services, or fail to pay applicable fees. Upon termination, your right to use the services will cease immediately.

11. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not warrant that services will be error-free, secure, or meet your requirements.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

  • Our total liability for any claim arising from these Terms or your use of the services shall not exceed the total amount paid by you to us in the preceding 12 months.

13. Changes to Terms

We may update these Terms from time to time. Significant changes will be notified via email or our website before becoming effective.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].

15. Contact Information

For questions about these Terms, please contact:

Cvacore Technologies Private Limited
Email: support@botmart.in
Phone: +91 9955187301